How much does general house cleaning cost in Sydney?

General house cleaning in Sydney starts from $140 for a 1 bedroom 1 bathroom property. A 2 bedroom 1 bathroom home is $155, a 3 bedroom 2 bathroom home is $200, and a 4 bedroom home is $260. All prices include GST, all eco-friendly products, and all equipment — no hidden fees.

What does a general house clean include?

A general house clean includes: vacuuming and mopping all floors, full bathroom cleaning (toilet, shower, bath, basin, mirrors), kitchen cleaning (benchtops, stovetop, sink, appliance exteriors, splashback), dusting all surfaces, skirting boards, windowsills, ceiling fans, light switches, emptying all bins, and cobweb removal. All eco-friendly products and equipment are supplied at no extra charge.

How often should I get my house professionally cleaned in Sydney?

For most Sydney households, fortnightly cleaning is the most popular choice. It maintains a high standard at a sensible cost — typically $170 for a 3-bedroom home. Weekly cleaning suits larger families or homes with pets. Monthly cleaning works well for tidy singles or couples. All frequencies are available with no lock-in contracts.

Do I need to be home during the cleaning?

No — you do not need to be home. Many of our regular clients leave a key or provide access instructions. All our cleaners hold a current NSW National Police Check and are directly employed by Cleaning Company Sydney, so you can be confident your home is in safe hands.

How much does end of lease cleaning cost in Sydney?

End of lease cleaning in Sydney starts from $330 for a 1 bedroom 1 bathroom property. A 2 bedroom home is $400, a 3 bedroom 2 bathroom home is $495, and a 4 bedroom home is $535. All prices include GST, interior windows, oven cleaning, rangehood, and inside all cupboards. A 100% bond-back guarantee is included on every clean.

Is interior window cleaning included in the end of lease price?

Yes. Interior window cleaning is included in every end of lease cleaning price at no extra charge. Oven cleaning, rangehood filter and fan cleaning, and inside all cupboards are also standard inclusions — not charged as add-ons. Carpet steam cleaning is available as an add-on at $40 per room for EOL bookings.

What is the bond-back guarantee?

Our 100% bond-back guarantee means that if your real estate agent or property manager finds any cleaning issue at the exit inspection within 72 hours of our clean, we return to re-clean the affected area at absolutely no additional cost. This guarantee has helped hundreds of Sydney tenants recover their full bond without dispute.

How long does end of lease cleaning take in Sydney?

End of lease cleaning typically takes 4-6 hours for a 2 bedroom property and 6-8 hours for a 3-4 bedroom property. We send a team of 2-3 cleaners to ensure the job is completed thoroughly without rushing. The exact duration depends on the size and condition of the property.

Privacy Policy - Cleaning Company Sydney

Effective Date: 1 July 2026

1. Who We Are

Cleaning Company Sydney ("we", "us", "our") operates the website at cleaningcompanysydney.com.au and provides professional cleaning services across greater Sydney, NSW, Australia. We are committed to protecting the privacy of our customers, website visitors, and anyone who contacts us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we share it with, and how you can exercise your rights. It applies to all interactions with our website, our booking process, our cleaners, and any communication with our team.

Short version: We collect only what we need to provide our cleaning service and run our business. We never sell your information to third parties. We store it securely and give you control over it.

2. What Personal Information We Collect

Information you give us directly

Your name and contact details (phone number, email address)
Your service address and property details (number of bedrooms, bathrooms)
Booking preferences, dates, and service type selected
Payment information (processed securely — we do not store card numbers)
Messages, feedback, and enquiries submitted via our contact form or email
Reviews or testimonials you provide voluntarily

Information collected automatically

IP address and approximate location (suburb/city level only)
Browser type, device type, and operating system
Pages visited, time spent on site, and referring URL
Cookie data (see Section 7 for details)
Google Analytics data including session duration and traffic source

3. Why We Collect Your Information

We use the information we collect for the following purposes:

To process and confirm your cleaning bookings
To contact you about your booking, scheduling, or service updates
To send you a quote based on your property details
To process payments for cleaning services
To send you post-service follow-up messages including review requests
To improve our website, content, and service based on usage data
To respond to your enquiries, complaints, or feedback
To comply with our legal and regulatory obligations in NSW and Australia
To send you occasional service updates or promotions (only with your consent)

4. How We Share Your Information

We do not sell, rent, or trade your personal information to any third party. We share your information only in the following limited circumstances:

Our cleaning team: The cleaner assigned to your booking will receive your name, address, and booking details necessary to complete the job
Payment processors: Stripe or equivalent payment gateway — your payment details are transmitted directly to the processor and never stored on our servers
Google Analytics: Anonymised usage data used to understand how our website is used and improve our content
Email and SMS providers: Used to send booking confirmations and review requests — your email/phone is shared only as needed to deliver these messages
Legal requirements: We may disclose information if required by law, court order, or government authority in Australia

5. How We Store and Protect Your Information

Your personal information is stored securely on Australian-based servers. We use industry-standard security measures including:

SSL/TLS encryption on all pages of this website (HTTPS)
Password-protected access to our booking and CRM systems
Limited staff access — only team members who need the information to do their job can access it
Regular security reviews of our data storage and processing systems

We retain your personal information for as long as necessary to provide our services and meet legal obligations. Booking and payment records are retained for 7 years as required by Australian tax law. You may request deletion of your personal information at any time (subject to legal retention requirements).

6. Your Rights Under Australian Privacy Law

Under the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs), you have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request that inaccurate or outdated information be corrected
Deletion: Request deletion of your personal information (where permitted by law)
Opt-out: Unsubscribe from any marketing communications at any time
Complaint: Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au if you believe we have mishandled your information

To exercise any of these rights, contact us at info@cleaningcompanysydney.com.au or call 0468 285 590. We will respond within 30 days.

7. Cookies

Our website uses cookies — small text files stored on your browser — to improve your experience and understand how our site is used. We use the following types of cookies:

Essential cookies: Required for the website to function (e.g. quote form, session management)
Analytics cookies: Google Analytics collects anonymised data about how visitors use our site. You can opt out at tools.google.com/dlpage/gaoptout
Marketing cookies: Only used if you have consented to receive targeted advertising

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website including our quote form.

8. Third-Party Links

Our website may contain links to third-party websites including Google reviews, social media platforms, and payment processors. We are not responsible for the privacy practices of those websites. We recommend reading the privacy policy of any third-party site you visit.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@cleaningcompanysydney.com.au
Phone: 0468 285 590 (Mon–Sun 8am–9pm)
Website: cleaningcompanysydney.com.au/contact/

We aim to respond to all privacy enquiries within 30 days.